1. 14-day refund window
You may submit a refund request within 14 calendar days of the transaction date. Paddle is the Merchant of Record for Aisha orders and handles refund requests in line with its Refund Policy. Nothing on this page limits non-waivable consumer rights in your country.
2. How to request a refund
Use the support link in your Paddle receipt, visit paddle.net and choose “Request refund”, or email support@aishadigital.space from the checkout address. Include the Paddle transaction or invoice number shown on your receipt.
3. Refund processing
Paddle reviews refund requests under its current Refund Policy and applicable consumer law. If a refund is approved, Paddle returns the funds to the original payment method where possible; it may take several business days to appear on the buyer’s statement.
4. Product access after a return
A refund, payment reversal or chargeback revokes the lifetime access created by that order. For a technical access problem, contact support@aishadigital.space before submitting sensitive payment information anywhere.