1. Paddle handles the payment
Paddle is the Merchant of Record for Aisha orders and processes payment returns. Nothing on this page limits non-waivable consumer rights in your country.
2. Requesting a refund
Email support@aishadigital.space from the checkout address and include the Paddle transaction or invoice number shown on your receipt. You can also use the support link included in Paddle’s receipt email.
3. Refund processing
Approved refunds are issued through Paddle. Depending on the payment method, a refund can take several business days to appear on the buyer’s statement.
4. Product access after a return
A refund, payment reversal or chargeback revokes the lifetime access created by that order. For a technical access problem, contact support@aishadigital.space before submitting sensitive payment information anywhere.